Política de envío

Shipping Charges

We've made shipping simple! Choose from standard, premium, or express options at checkout, where shipping charges will be calculated and added to your order. Once your precious package is on its way, the responsibility for any loss or damage transfers to you, the buyer.

Insurance

Worry less with our insurance options! Add insurance to your purchase during checkout for added peace of mind. Plus, for every order over $500—or its equivalent in your currency—we've got you covered by including insurance at no extra charge. All high-value deliveries require a signature upon arrival.

Shipping Times

Quick and reliable, Carmel Fine Silver Jewelry usually dispatches orders within one business day after payment clears. We commit to shipping within three business days, unless we've noted any temporary delays due to inventory updates. We're committed to fast service.

Signature Upon Delivery

For added security, orders over $500 in the US and all international orders need a signature upon delivery. It's our way of ensuring your treasures arrive safely at your door.

International Orders

For our international customers, we strive to ensure a seamless transaction process. Duties and VAT taxes are charged upfront at the time of purchase, eliminating the surprise of unexpected fees and minimizing customs-related delivery delays. It's important to note that in the event of a return, duties and taxes are non-refundable. However, depending on the circumstances, you may be eligible to claim a refund through your local governmental agencies.

Got questions about shipping? We're here to help! Reach out to us at contactus@carmelsilver.com.